ITSM Platform Consultant (m/f/d)
-
Area
Technical Consulting & Managed Services -
Location
Istanbul (Maslak) -
Career-Level
Professionals
WHAT MAKES YOUR JOB EXCITING
- Administration, configuration and consulting of the current All for One Group - ITSM platform (Solution Manager) as well as support of the transformation to the new ITSM platform (ServiceNow)
- You configure and develop IT and business processes, data models, workflows
- You coordinate customer requirements with the developers who implement them technically
- You take on responsibility and manage (sub-)projects independently
- You work closely with internal and external project/development teams according to our project methodology: from conception to process introduction and integration to go-live
WHAT AWAITS YOU
- A professional environment with a top employer in the IT industry with the latest hardware (Surface Laptop, iPhone, Samsung Flip etc.)
- A challenging position in a dynamic working environment.
- Short ways, familiar environment with an open door policy
- A lot of freedom in the daily work organization (home office, trust-based working hours ...)
- Organized knowledge exchange and development with experienced colleagues and training providers
- 20 days of vacation, free drinks and fruit, back massages, and many other great benefits
YOUR TALENTS
- Very good knowledge of solution and interface concepts as well as industry standards such as ITIL and BPMN
- Sound experience in the conception and design of IT or business processes
- Very good communication and presentation skills in German and English
- Abstraction skills and problem-solving skills
- Strong analytical and consulting skills
- Independent way of working with high quality standards
- Optional: Experience in dealing with ServiceNow with a focus on “Customer Service Management” and “IT Service Management”
THIS IS WHAT YOU CAN LOOK FORWARD TO
About All for One Group SE
Us: A dedicated community of more than 2,800 transformation- and integration experts, New Work advocates, cybersecurity specialists, big data- and business analysts, industrial IoT engineers and consultants working in SAP, Microsoft, and IBM environments. A a leading consulting- and IT-group, we bring together strategy- and management consulting, process consulting, industry expertise, and technological know-how, providing both IT consulting and -services under one roof. We serve and support more than 3,000 customers in Germany, Austria, and Switzerland with their company transformation as well as the development of their competitive position.
3,000 CUSTOMERS
In Germany, Austria, Switzerland, and Poland
2,800 COLLEAGUES
Worldwide
30 SITES
In your vicinity
ACCOLADES
SAP Partner of the year 2021 | Microsoft Partner of the Year 2021 in the category „SAP on Azure“ | Top nationaler employer 2021 in the Fokus Ranking | Top Company 2022
Your Contact Person
Sezer Canatar
Candidate Success Manager