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Consultant Service Now CMDB (M/F/D)

  • Area

    Microsoft Consulting
  • Location

  • Career-Level



  • Day to day facilitation of the Configuration process and administration of the CMDB.
  • Manages the day-to-day activities of the configuration management process; ensuring operating procedures are documented to support the activities
  • Manages the CMDB health via the ServiceNow CMDB Health Dashboards.
  • Creates and manages the Service Mapping roadmap using the ServiceNow Service Mapping capability
  • Assures that all operational services (and those being prepared) are recorded within the CMDB
  • Maintains the Configuration Management System, including the CI data model and relationship
  • Management of ServiceNow Discovery and Integrations
  • Work closely with various business and IT teams to integrate different data sources into ServiceNow and target data delivery in line with business needs
  • Creation and implementation of data governance policies and processes to ensure data quality in ServiceNow
  • Continuous analysis and optimization of the data architecture for the functional provision and continuous improvement of the data basis



  • Challenging and varying assignments with world market leaders and hidden champions
  • Vast opportunities for building, nurturing and honing your skills through regular knowledge exchange with our experts  
  • Autonomy, flexibility in your daily work
  • Extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany
  • Secure role in a friendly, open-minded, and committed team
  • Attractive salary package; social insurance and private medical insurance
  • 40 hours per week following the Egyptian vacation system, weekend on Friday & Saturday


  • Experience of working with ServiceNow in an equivalent role for a minimum of 2 years.
  • Experience of setting up and configuring Discovery within ServiceNow
  • Experience in managing backlogs of work, control of priorities, and resolution of conflicts
  • Self-motivated and highly organized with strong attention to detail
  • You have an excellent understanding of the ServiceNow CSDM/CMDB framework
  • You have extensive knowledge of the various ServiceNow products (ITSM, ITOM and GRC)
  • Certification as a ServiceNow Certified System Administrator (CSA) is an advantage



Valuable personal freedom

A high level of self-responsibility & creative flexibility – providing you with the freedom to incorporate your personality, your rhythm, and your ideas.


Innovative Spirit

Benefit from an innovative, agile, and dynamic work environment that encourages you to stay up-to-date and enables you to introduce new ideas.


Great prospects

Create the career you want and benefit from our digital learning platform “One Academy”, practice-oriented career models, systematic knowledge exchange and -expansion with experienced colleagues, as well as dedicated promotion programs.


Attractive bonuses & discounts

Benefit from employee bonuses and numerous discounts, e.g. 4G sim cards, Uber, bakeries, shops, ladies spa.


Health insurance

You get private health insurance after 6 months with the company.


We Are One

Solidarity, trust, and appreciation are the basis for your and our success – and respectful cooperation on equal footing. You will experience this special Spirit from the first day of our cross-departmental Group-Starter Training and regular joint events and trips.


It's nice when you can say: I feel at home here. That's what working at All for One Group is all about. More than 3,000 clients, predominantly in the German-speaking mid-market, count on All for One Group for Business Consulting, SAP and Microsoft solution implementation and operations as well as on custom-software (product) development.

Taking our customer’s competitiveness to the next level is at the very heart of what our team of 2,700 professionals (more than 50 based out of Alexandria) are doing. The close collaboration with our strategic Technology and Solution Partners SAP and Microsoft is key to our customer’s success on this journey.

Successful and consistent

The roots of our Regional Delivery Center in Alexandria, Egypt can be traced back to 2005, when POET Egypt, a renowned eCommerce and software development firm was established.

A strong & growing team

50 experts are looking forward to you

Excellent SAP expertise

We are number-one SAP Platinum partner in the German-speaking midmarket and Microsoft Gold Partner.

Great potential, great goals

As part of the All for One Group, we are one of the largest SAP partners worldwide. Our goal: to make our customers number 1

Your Contact Person

HR Department
HR Department All for One Egypt