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For your security

enhancement of our password policy

Dear customers,

we wish you a Happy and Healthy New Year!
As already published in the information about the last Service Portal update, we have changed our password policy for your security.

The new password policy is as follows:

  • min. one number
  • min. one uppercase letter
  • min. one lower case letter
  • min. one special character
  • min. 12 characters long

To ensure the security of your data in the best possible way, this policy will be rolled out soon and automatically checking existing passwords as well. In addition, your password will be subject to a maximum validity period of 180 days in the future.

If your password does not comply with the policy or has not been changed for too long time, you will be prompted to change it the next time you log in.

Of course, you don't have to wait until the feature is activated, you can already manually change your password (via the context menu -> click on your name in the upper right corner) and create it according to the new guidelines.

Best regards
All for One Group - Support