Important SAP Support Backbone changes
With the beginning of 2020, the data exchange of your SAP systems with the SAP Support Backbone will be converted to a new interface technology.
This will replace the outdated OSS connection.In order not to lose important functions, your action is necessary.Affected functions are the download of SAP Note corrections using transaction SNOTE, the creation of regular Early Watch Reports, and all interfaces of SAP Solution Manager to the SAP Support Backbone.We support you in making your SAP systems fit for the new SAP Support Backbone.
To do this, send us an e-mail to firstname.lastname@example.org with the subject "SAP Support Backbone".
We will then contact you immediately.
You can also find information about these changes at SAP in the
SAP Support Backbone section.